Flagstaff Water Services

Flagstaff Water Services

Flagstaff Water News 



We Have a New Name: Flagstaff Water Services

The Utilities Division has changed its name to the Water Services Division and you can recognize us by our new Logo!  We wanted a name that better conveys what services we provide to our community.  Everything we do revolves around “water”, whether its producing drinking water, treating wastewater, providing reclaimed water or managing stormwater, that is ”We are Water”.  This change is part of an effort to increase our visibility and keep you better informed about important issues and projects that pertain to water. 

Arizona Pure Water Brew Challenge
...In Flagstaff

Flagstaff is one of three municipalities in Arizona providing purified reclaimed water, as part of the Pure Water Brew Challenge. This project is Arizona's first multi-barrier advanced treatment facility...and it's on a semi truck! This public outreach campaign is aimed at educating the public about the capabilities of water treatment technology: Judge Water By Its Quality, Not Its History. Public outreach is happening around the state at these events. 

Getting water to local breweries is a two part process: first, the advanced water treatment truck and water quality team came to the Rio de Flag Water Reclamation Plant on June, 26th to process water and collect purified reclaimed water samples for extensive sampling and quality verification. The truck came back to Flagstaff on August 3 & 4 to make water that was provided to local brewers including Dark Sky, Wanderlust, Historic, Oak Creek and Granite Mountain! Beer from these breweries will be submitted for professional judging in September at the National Water Reuse Symposium in Phoenix.

Here is a video explaining the project!

Check out our musical about all the important things we pledged to do when we won the National Mayor's Challenge for Water Conservation. Let's all conserve our H2O!


Weekly Production and Storage
Statistics as of 04/19/2018

Consumption: 7.40 Million Gallons per Day
    Average Gallons / Capita / Day: 103
Upper Lake Mary Water Level: 28.1 Feet (50.4% of production)
      45.86% Water in Storage

Follow Flagstaff Water

You can now follow our various happenings on social media. Check us out on Facebook, Twitter, YouTube, and Instagram (@FlagstaffWater).

Flagstaff Water on FacebookTwitterInstagram YouTube


Important Contacts

For questions call Water Billing Services at (928) 213-2231 or visit us online at www.flagstaff.az.gov/eservices

Water Services Administration
Bradley M. Hill, R.G., Water Services Director
211 West Aspen Ave, Flagstaff, AZ 86001
Ph: (928) 213-2400 | Fax: (928) 213-2409

Get in touch with the right staff / program using the Water Services directory. To report a water line break, call (928) 774-0262.

Flagstaff Utilities Team

The team of professionals in the Water Services Division works hard every day to keep the water flowing to your taps and water flushing from your home! We recycle high-quality reclaimed water to the community for irrigation and other state-approved uses. Nine sections in the Water Services Division ensure great customer service for decades to come: Regulatory Compliance, Engineering, Water Production, Water Distribution, Wastewater Treatment, Wastewater Collections, Stormwater, Water Resources & Conservation, and Administrative.

Pictured: Bradley M. Hill, R.G., Water Services Director; Thomas Bolyen, Water Production Manager; Chris Kirkendall, Stormwater Manager; Erin Young, Water Resources Manager; Mark Richardson, Operations Manager over Water Distribution and Wastewater Collections; Steve Camp, Regulatory Compliance Manager; Ryan Roberts, Engineering Manager. Not Present: Jim Huchel, Reclamation (Wastewater) Manager.

2016 Water Quality Report

We sample and analyze your drinking water for microbial, inorganic, organic, and radioactive contaminants, along with pesticides and herbicides, on a strict schedule. This year, we included some constituents that are not currently regulated. We are happy to report that there were no violations. You can download our latest report here.

The water spigot located near the Inner Basin Cabin has been removed and permanently closed.

Water serving this spigot originates from springs and shallow wells in the Inner Basin and is not treated. The State of Arizona has determined that this water source requires routine testing and treatment before distribution to the public. The City of Flagstaff has evaluated treatment options, such as filtration and disinfection, however they are not practical nor feasible in a remote location such as the Inner Basin. To remain in compliance with all federal and state water quality rules and regulations, the City will permanently disconnect this water supply. We are exploring options to provide a raw water supply that the public can subsequently treat or filter for their use while hiking in the Inner Basin. We will keep the public updated on the status of these other water supply options via future social media posts.

The City suggests that bicyclists and hikers take sufficient water for their needs and treat any water sources found in the San Francisco Peaks as they would with water sources found elsewhere in the backcountry.


Wondering where your water comes from? Check out this "street question" video to find out!


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